Choose Start | Control Panel | View by Large Icons (upper right of window) | User Accounts | Manage your credentials (left column).

Clear your cached passwords (Note: you may need Admin rights to do this) - Windows.

Mac Outlook - Choose Tools | Accounts | type your HawkID password in the password field.

Deselect the 'Always prompt for logon credentials' check box.

If prompted, in the Password: text box, type your password.

Choose File | Account Settings | Account Settings.

Verify that prompt for Credentials isn’t checked in profile:.

If prompted again after Cancel, move on to step 3.

Be sure to use when prompted for your Outlook credentials and check the ' remember credentials' box.

Try logging into Outlook on the web? If you can log into Outlook on the web, then try restarting Outlook.

It will run diagnostics and attempt to fix the issue. If the steps below don't work, download and install the Microsoft Support and Recovery Tool. In this case, please contact your local ITS Support Team or the ITS Help Desk. In some cases, you may need administrative rights to update these settings. South Texan, you're a genius! This 530 Authentication error has plagued me for 3 years now when I call my internet service, they say it's a router firewall issue when I call them, they say it's not their issue.If you are continually being prompted for your password in Outlook try the steps below, one at a time, to resolve the issue. User Name or Email Address ARE two different things! Good luck!

Wish they had actually asked for what they wanted. That one small change FIXED 2 days of hair pulling on my part. User Name: Do NOT type your user name here. Click More Settings.Ĭheck the My outgoing server SMTP requires authorization.

Highlight account information and click change.

In Outlook, go to Tools, Email Accounts, View or Change, click Next. What theyĪctually WANT is your 'email address' NOT your 'user name', followed by your password. they ASK for your 'user name' and 'Password' (on the More Settings Tab). The answer was maddeningly simple/stupid. Hey, Community Girl! I just spent 2 days ripping my hair out over this same issue.

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